yeah... okay. i know. i know. "macs are better". whatever. i use both. but all of my graphics/web design programs are on my PCs.
the laptop i have (had) downstairs has been freaking out on me for the past few days. moreso over the past 24 hours.
i BSOD'd about 90 times. seriously.
anyway, i tried as hard as i could to fix the issues. not my forte really - i mean, i know how to troubleshoot and use computers, but, that doesn't mean i'm some sort of whiz. that's why i'm a web designer and not a computer fixer-upper (that's the techie name for it, right?)
so, it's my gateway laptop that i bought a little over a year ago at best buy (i probably have a warranty on it... but...)
i say "but" because at first i couldn't reach my usual computer dude. so, i called up the Geek Squad at Best Buy.
first i was on the phone explaining the situation with my machine to the girl that apparently was at HQ, not the local store one. whatever. then after taking down all the info, she then proceeds to say "okay, well, thanks - you're going to have to call your local geek squad at best buy in brick to take care of this"
okay. fine. so i did.
"Geek Squad. Please Hold"
okay. fine. holding.
doo-dooo---doo-do-dooooo muzak.
10 minutes.
waiting.
okay, so, i try calling back.
"Geek Squad. Please Hold"
"no, wai---"
doo-dooo---doo-do-dooooo muzak.
okay. not cool.
i hang up and call back.
"Geek Squad. Please Hold" doo-dooo---doo-do-dooooo muzak.
mother fu-------
i call back (now i'm starting to stalk the geek squad. really, come on. oh and the fact that my "friend" is en route as well doesn't help my attitude. i am impatient.)
Geek Guy: "Geek Squad... how can I help you?"Me: "I was on hold for the past 15 minutes"
Geek Guy: "Yeah, well, dear, we're busy"
Me: *silence* "Dear?..... eh.... yeeeeeah, my computer that i bought there at Best Buy last year is freaking out on me"
Geek Guy: "Bring it in"
Me: "First it's blue screened and given me 3 different messages. the first is KERNEL DA---"
Geek Guy: "Whatever. Bring it in and we'll run a diagnostic and repair and see if there's anything more to it"
Me: "You don't want to know what the issue is?"
Geek Guy: "Doesn't matter"
Me: "I think it might. What is the rate and how long will it take?"
Geek Guy: "The D & R will be $69 and then whatever we find will be added on that. It'll be about 5 to 7 days"
Me: "Five to seven days?!"
Geek Guy: "That's what I said... Dear"
Me: "Fuck you... Dear"
*click*
okay. the blood pressure was up and i was pretty riled.
then a few minutes later, my regular computer dude called me back. said he would check out what the skinny was. that it should only take a day or so. (about 4 or 5 hours at $80/hour) unless the machine needed a new hard drive (pray that it's not that.)
so, he popped over about 10 minutes later and picked the laptop up and dragged it away.
i trust him, i know that he fixes these puppies pretty well.
in the meantime, i don't have a laptop. i either need to use the desktop downstairs (gigglemom's machine) or i need to trudge upstairs and use my big ass main PC.
the thing with the laptop was it was fantastic for the sloth part of me. i would sit on the couch and instead of trudging upstairs, i could go on gotomypc.com and hook up to my programs on the PC upstairs.
laziness at it's finest, eh?
*sigh*
hopefully, it's only a day or so... my checkbook isn't all that pleased though.
Welcome to the YapFest (14 yapped)
since best buy bought geeksquad, i've heard nothing good about them.
and apparently, they love living up to their new crap reputation.
He called you Dear?!?!? Oh no he dint!! lol. That is very rude, demeaning and patronizing. What a f*cktard.
I have a Dell laptop that is doing pretty much the same thing as yours. Sucks because I, too, got it for the sloth in me. My dream was to lay on the couch and watch TV while surfing the net! Thanks, Dell!!
Erin....
Don't you ever call geek squad again. They are the most incompetent computer repair on the planet. Don't you read Consumerist.com?
Just hang in there for your local, good, techie computer guy.
--*Rob
Well, at least Geek didn't call you 'sweetie'.
...I say, just take a breath, sit down, relax and watch the Red Sox beat the Yankees... ;-)
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